Return Policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a simple and easy process for returns and exchanges.

Returns:

• You may return most items within 30 days of receiving your order for a full refund.
• Items must be unused, in their original packaging, and in the same condition you received them.
• To initiate a return, please visit your “Orders” page and select “Return Item,” or contact our customer service team at [support@example.com].

Non-Returnable Items:

• Certain items are not eligible for returns, including but not limited to:
  • Personalized or custom-made items
  • Gift cards
  • Final sale or clearance items

Exchanges:

• If you’d like to exchange an item for a different size, color, or style, please initiate a return for the item and place a new order for the exchange.
• Exchanges are subject to product availability.

Refunds:

• Once your return is received and inspected, we will process your refund to the original payment method.
• Refunds typically take 5-10 business days to appear on your account, depending on your bank or credit card issuer.

Shipping Fees:

• Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items:

• If you received a damaged or incorrect item, please contact us within 7 days of receiving your order. We will provide a full refund or replacement, including return shipping at no extra cost.

Need Help?
If you have any questions or need assistance, don’t hesitate to reach out. Contact our support team at [support@example.com] or call us at [1-800-123-4567].